NEW CE CYCLE - THE 2016 CERTIFICATES of ENTITLEMENT HAVE BEEN MAILED OUT!
Each person in receipt of a benefit from the Fund must annually sign and complete a Certificate of Entitlement (CE). The Fund uses the CE to verify the continuing eligibility of retirees and beneficiaries to the benefits they are receiving. The CE with the retiree's/beneficiary's original signature/thumbprint must be returned to the Fund as soon as possible and no later than 30 November 2016 to avoid the risk of a benefit suspension. The CE can be returned to either our Geneva or New York offices.
As part of the process improvement initiatives made possible by the implementation of the new Integrated Pension Administration System (IPAS), the Fund decided to change the cycle of the Certificate of Entitlement (CE) distribution. Therefore, as of 2016 the 1st annual CE mailing will be dispatched at the end of the month of May every year. The Fund decided that moving the exercise to earlier in the year would enable the Fund to complete the full CE exercise in the same calendar year, thereby improving the process by better balancing workloads and further streamlining our activities overall. In addition, the Fund is also aiming to introduce new features in the CE exercise which should simplify the process and add certain flexibilities and features, the details of which will be communicated to you in due course.
Further information and updates concerning the CE mailing will continue to be available on this page. We urge you to regularly visit this page for updates.
INFORMATION relating to the 2016 CE Exercise + GENERAL CE related INFORMATION
The 2016 Certificates of Entitlement (CE), dated 31 May 2016, were dispatched to the Fund's beneficiaries worldwide at the very end of the month of May 2016. Approximately 57,000 CEs were sent out via the UN Mailing and Diplomatic Pouch services. You can expect to receive your 2016 CE in the course of the month of June 2016. We encourage you to complete and return the 2016 CE to the Fund as soon as possible.
What is the final deadline to submit the duly signed and completed 2016 CE?
It is extremely important that retirees/beneficiaries sign and complete the bar-coded 2016 CE and return it to the UNJSPF. Otherwise, a second bar-coded CE will be dispatched in September 2016 to all those beneficiaries for whom the Fund's CE tracker did not record a returned (bar-coded) 2016 CE by the time this second mailing is being prepared. If no duly completed 2016 CE has reached the Fund by 30 November 2016, the subsequent benefit payment may be suspended. In that case, your benefit would be reinstated retroactively upon receipt by the Fund of the necessary and duly completed documentation.
What should you do in case you did not receive the May 2016 or August 2016 mailing of the 2016 CE?
Should you NOT have received the 2016 CE by the end of October 2016, you may consider sending a letter to the Fund, carrying your names, your official address, your Unique ID (UID) or/and retirement number(s), the date and your ORIGINAL signature; please include the subject line "2016 CE Exercise" at the top of the letter. Such letter would be scanned to your file to alert the Fund of the situation and to allow the Fund to take action to prevent a potential future suspension in case of non-receipt of your CE by end of November 2016. However, to fulfill audit requirements, the Fund still requires that you return the duly signed and completed bar-coded 2016 CE before end of November 2016; therefore, an according follow-up would be done by the Fund for cases where the Fund receives such letters.
Should you receive multiple CEs for the same annual CE Exercise, please note that for as long as one original, duly dated and signed CE was returned to the Fund for the given CE Exercise, and the signature on the form is acceptable to the Fund, all is in good order for the uninterrupted payment of your benefit.
One of the main reasons some retirees and beneficiaries do not receive their annual CE is that they omitted to inform the Fund of changes in their official mailing address. If you permanently change your official mailing address, you must inform the Fund in writing by completing and returning to the Fund the duly completed form PF23/M which must carry your names, your new official address, your retirement number(s), the date and your ORIGINAL signature; you can download the form here: http://www.unjspf.org/UNJSPF_Web/page.jsp?role=bene&page=Forms&lang=eng. Or, in case you cannot download form PF23/M from our website, you must send us a letter with your names, your retirement number(s), your new official address, the date and your official ORIGINAL signature. The Fund will implement a change in mailing address only upon receipt of the ORIGINAL form PF23/M or letter; we do not accept to make changes based on emails or faxes.
If you are a new beneficiary in receipt of a benefit for less than six months at the time of the May 2016 CE mailing, you will NOT receive a 2016 CE; you will start receiving CEs only as of the 2017 CE exercise which will begin at the very end of May 2017.
How can you check that your "bar-coded" 2016 CE has been received by the Fund?
All CEs included in the first or second 2016 CE mailings are overprinted with the relevant information (the CE mailing date, the beneficiary's first and family names, nine-digit Unique ID (UID) number, benefit type, etc.) and are bar-coded to facilitate their tracking by the Fund. Please be aware, only the original bar-coded CEs of the first or second official mailings can be tracked (NOT copies).
A new CE tracking feature is available on the Fund's official website inside "Member Self-Service (MSS)". This CE Tracking system in MSS enables beneficiaries to find out whether their bar-coded CE was received by the Fund and at which date it was scanned. Access to this feature requires you to register for MSS through our website. The Fund encourages you to use this tracking feature, which is easy and effective, and can be accessed through this link: Click here.
By following this link you will reach the MSS Home Page, from where you will either be guided through the MSS registration process, or, directly log into MSS. Please note that for MSS registration your nine-digit UID number is required. This UID number is printed on the 2016 CE and was provided in a letter sent out by the Fund in May 2016; the Fund will send out another communication with your UID number early September 2016.
For your convenience and practical guidance, you may also wish to refer to the interactive CE guide, available on this website (link here).
Your cooperation in this important exercise is greatly appreciated.