Since the beginning of this year the Pension Fund is processing cases within 20 business days of receipt of all complete and accurate documents. On average the Fund can now process more than 1,000 cases a month, and even in December 2016 it processed 1, 101 cases, in spite of the holiday period. On 1 January 2017 the Fund had an “opening balance” of only 367 actionable separation cases to be processed. Most of these cases arrived at the Fund in the last weeks of December.
5 February 2017