You are strongly encouraged to prepare by accessing your UNJSPF Member Self-Service Account (MSS), where you can download your most recent Annual Pension Statement under the ‘Documents’ tab and run an estimate of future entitlements under the ‘Estimates’ tab. Having these documents (as well as your most recent salary slip) at hand during the session would make following the session that much more meaningful.

Should you need help accessing your UNJSPF MSS, please contact the Fund via the email addresses provided on the MSS webpage ([email protected] or, [email protected] to request your UID number).

For any other pension-related query, contact us via the official UNJSPF contact channels provided on the Contact Us webpage: https://contact.unjspf.org/.

These sessions are open access, meaning, anyone who is a member can attend the sessions that are relevant to them; no pre-registration will be required. There is a limit of 10,000 attendees per event.

Sessions will be held either in English or in French, the two UNJSPF working languages. The event language will be included in the event calendar link.

Yes, these sessions will offer live moderation of Q&As, allowing audience members to submit their written questions during the event. A select number of the most relevant questions will be answered live. Questions should not be personal, as the Fund cannot address in-depth individual situations during the events; instead, questions should help clarify the topics that are being discussed.

All events will be held virtually via the MS Teams Live platform, ensuring easy accessibility worldwide. Detailed information about upcoming pension sessions, including registration links and schedules, are available at the top of the page.

Yes, each session will be recorded, and the recording will be posted on this page after the event. The recordings are available above under the calendar of events.

Pension townhalls are conducted regularly. For a full calendar, please see above or consult the public calendar on our website.