Contact Us

Toll-Free numbers to 68 countries

The Fund is based in New York (United States) and also has an office in Geneva (Switzerland); it is in the process of starting small satellite offices in other parts of the world. The Fund serves more than 200,000 people. The Fund’s Secretariat employs 191 staff members, including the staff in Geneva, to take care of all pension-related matters. Work between the NY and Geneva offices is divided based on the case profile, i.e. by employing organization for participants and by official country of residence for retirees and beneficiaries.

We very much hope that you can find the information you need on this website. In case you do need to contact us, we invite you to use this form to select the topic of your concern and submit any questions or inquiries you may have to the UNJSPF. You will receive a confirmation email after submitting the form, providing some topic-specific information that might be useful. Your submitted query will then be routed to the appropriate office in the UNJSPF for processing.
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These numbers are now available in the following countries from 07:00-19:00 (New York time)
AFGHANISTAN 079 991 6666

073 071 6666

ARGENTINA 548003459132 Toll-Free
AUSTRALIA 1800986631 Toll-Free
AUSTRIA 0800100485 Toll-Free
BANGLADESH 08001112230 Toll-Free
Flag of Belgium BELGIUM 080058539 Toll-Free
Flag of Benin BENIN (229)61509856 Local Number
BOSNIA AND HERZEGOVINA (387)70311081 Local Number
Brazil Flag BRAZIL 08007248292 Toll-Free
BULGARIA 080011044 Toll-Free
BURKINA FASO (226)25300984 Local Number
Cameroon Flag CAMEROON (237)697777888 Local Number
Canada Flag CANADA (1)8338175824 Toll-Free
Chile Flag CHILE 12300204643 Toll-Free
Flag of China CHINA (86)1056971367 Local Number
Colombia Flag COLOMBIA 018005183130 Toll-Free
COSTA RICA (506)25397676 Local Number
COTE D’IVOIRE (225)22468995 Local Number
CROATIA (385)8007374 Toll-Free
Flag of Cyprus CYPRUS (357)80080804 Toll-Free
CZECH REPUBLIC 800022965 Toll-Free
Denmark Flag DENMARK 80400313 Toll-Free
ECUADOR 1800000992 Toll-Free
EGYPT* (20)8000009863 Toll-Free
FINLAND 0800525080 Toll-Free
France Flag FRANCE 0805981170 Toll-Free
Germany Flag GERMANY 08006279988 Toll-Free
GHANA (233)242426448 Local Number
GREECE (30)2119906055 Local Number
GUATEMALA (502)22337199 Local Number
HUNGARY (06)80180460 Toll-Free
India Flag INDIA 0008000501571 Toll-Free
INDONESIA 18030160003 Toll-Free
Ireland flag IRELAND (353)1800832767 Toll-Free
Israel Flag ISRAEL (972)37370097 Local Number
Flag of Italy ITALY 800598995 Toll-Free
JAMAICA (1)8767287011 Local Number
Flag of Japan JAPAN 0120536708 Toll-Free
Flag of Kenya KENYA 0800221383 Toll-Free
LEBANON 9611202586 Toll-Free
MALAYSIA 01800383512 Toll-Free
MALI (223)44960045 Local Number
Flag of Mexico MEXICO 018000408536 Toll-Free
MOROCCO 800096069 Toll-Free
Flag of The Netherlands NETHERLANDS 08000205918 Toll-Free
NEW ZEALAND 0800482314 Toll-Free
Nigeria Flag NIGERIA (234)19125031 Local Number
NORWAY 80062605 Toll-Free
Flag of Pakistan PAKISTAN 0080090033072 Toll-Free
Flag of Peru PERU 080078482 Toll-Free
Flag of Peru PHILIPPINES 632(8)5401164 Local Number
Flag of Poland POLAND (48)800144747 Toll-Free
Portugal Flag PORTUGAL (351)800600117 Toll-Free
Russian Flag RUSSIAN FEDERATION 88005000096 Toll-Free
SERBIA 0800191106 Toll-Free
SOUTH AFRICA (27)800555530 Toll-Free
SOUTH KOREA (82)808221403 Toll-Free
Flag of Spain SPAIN 800000855 Toll-Free
Flag of Sri Lanka SRI LANKA (011)2029059 Toll-Free

+249 (0)921205601
+249 (0)921205602

Local number
Flag of Sweden SWEDEN 0201203145 Toll-Free
Flag of Switzerland SWITZERLAND 0800672692 Toll-Free
Flag of Thailand THAILAND 1800012804 Toll-Free
TRINIDAD AND TOBAGO 18682241700 Local Number
TUNISIA (216)31397750 Local Number
Turkey Flag TURKEY (90)2123755961 Local Number
UGANDA +256 414-238-042 Toll-Free
Flag of the United Kingdom UNITED KINGDOM 08000263737 Toll-Free
Flag of the United States UNITED STATES OF AMERICA (1)8336686931 Toll-Free
URUGUAY 4135985443 Toll-Free
ZIMBABWE 242799970 Local Number

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