Each year the Fund conducts an exercise to verify the continuing eligibility of retirees and beneficiaries to the benefits they are receiving. As part of this exercise, each person in receipt of a benefit from the Fund must annually submit a Certificate of Entitlement (CE) to the Fund provided their benefit was in payment during the six months prior to 01 May. Retirees and beneficiaries can fulfill the requirements of the CE exercise by doing one of the following:
1 – Submitting a digital CE using the Digital CE App: As of 2021, retirees and beneficiaries have the option to complete the CE exercise using the Digital CE App instead of submitting a barcoded CE to the Fund. If the retiree/beneficiary chooses to submit the Digital CE, they must download the Digital CE App, complete the enrolment process (including the one-time video appointment with a Fund representative to confirm their identity), and issue a Digital CE for that and following CE years – all of this is done through the designated app and collection of biometric data from the retiree/beneficiary. If you complete the annual CE process in the Digital CE App, you will not be required to also submit a paper-based CE form to the Fund. If you have successfully completed the 2021 CE process in the Digital CE App, then no further action is required from you and you do not need to submit a paper-based CE form to the Fund. Please note that if you do not complete issuance of the 2021 Digital CE by 22 June 2021, then the Fund will still send you the 2021 CE form in hard copy by postal mail; the CE form will also be available for printing in your Member Self Service (MSS) provided you are not paid on the two-track. However, note that under this scenario, after 22 June 2021, you will still have the two options to complete the annual CE process: i.e. either (i) submit the paper-based version of the 2021 CE form to the Fund (either the paper CE by mail OR the electronic copy of your CE via your MSS portal), OR, (ii) disregard the paper CE and proceed to enroll in the DCE App and submit your Digital 2021 CE via the app, by 31 December 2021.
2 – Submitting a CE through Member Self-Service (MSS): Retirees and beneficiaries that are not paid on the two-track can download their CE from their MSS account under the MSS DOCUMENTS tab. After downloading, printing, completing, dating, and hand signing the CE they can create a PDF/JPG or JPEG file of the CE that they can then upload and submit to the Fund via the MSS DOCUMENT UPLOAD tab. In that case, there is no need to send the original CE to the Fund. Retirees and beneficiaries that are paid on the two-track can submit via MSS the barcoded CE (or the Proof of Life document) that was sent to them by mail. For more information and a step-by-step tutorial explaining how to submit documents to the Fund through MSS please click here.
3 – Submitting a paper-based CE by mail: If the retiree/beneficiary prefers to keep using the paper-based CE, no action is required from them. The Fund will send out the CEs by mail each year and the retiree and beneficiary must complete, sign and date the CE and send the original document with the original signature to the Fund by mail as usual. The CE with the retiree’s/beneficiary’s original signature/thumbprint must be returned to the Fund as soon as possible and no later than 31 December to avoid the risk of a benefit suspension. The CE can be returned to either our Geneva or New York offices or, as per the information above, it can be submitted electronically via MSS. Keep reading for more information and guidance.
Further information and updates concerning the CE mailing will continue to be posted on this page. We urge you to regularly visit this page for updates.