Beginning on 30 April 2023, staff of UN Family organizations[1] who are nearing their normal retirement age (NRA) or their mandatory age of separation (MAS) will receive from the Fund essential information to help prepare for retirement, by email. The subject line of these emails will read “UNJSPF – automated pre-retirement notification” and the sender’s email address will be donotyreply@unjspf.org. The pension guidance will be attached to the emails.

If you receive this automated letter because you are nearing your normal retirement age for pension purposes (NRA) but are not actually retiring within the next few months, please feel free to disregard the contents of the letter. 

When should separating staff expect to receive the letter?
The letters will be issued to all staff approaching normal retirement age or mandatory age of separation within three months from the end of the current month.

What information do the letters contain?
The letters will inform participants on how to register with UNJSPF Member Self-Service (MSS), to ensure the accuracy of their personal information,  to generate estimates of their future pensions, and to upload and download pension-related documents.  The letters will also explain how to enroll in the Digital Certificate of Entitlement (DCE) mobile app to fulfil their annual proof of life obligations, should they opt for periodic benefits.

The letters will help separating participants understand their pension options, entitlements and obligations.

“Pre-separation letters from the UNJSPF are a valuable resource that will help UN staff separating from service to prepare for their future retirement with confidence by making informed decisions,” said Rosemarie McClean, Chief Executive of Pension Administration.

[1] UN offices, programmes and funds — such as the Office of the UN High Commissioner for Refugees (UNHCR), the UN Development Programme (UNDP) and the UN Children’s Fund (UNICEF).