Back to Newsroom

Suspension of benefit payments due to non-receipt of the 2021 CE

26 April 2022

The payment of benefits to retirees and beneficiaries who have not submitted to the Fund their 2021 Certificate of Entitlement (CE) or another valid signature document by 20 May 2022 will be suspended, effective with the June 2022 payroll.

If you have not yet returned to the Fund your duly completed and hand-signed 2021 CE, or issued your 2021 or 2022 Digital CE (DCE) inside the DCE App, or sent another valid signature document to the Fund (dated 01 May 2021 or after), please do so urgently and before 20 May 2022.

You can return your duly dated and hand-signed CE either in original format by mail or in electronic format by uploading it to the Fund via your Member Self-Service (MSS) account (beneficiaries who are paid under the Two-Track system can also use this MSS feature).

You can also complete your CE obligation using the DCE App, provided your DCE App enrolment can be completed before 20 May 2022. Detailed information about the Digital CE App is provided on the dedicated DCE webpage.

The Fund’s complete contact details, including the UNJSPF Call Center and toll-free numbers, are provided on the Contact Us page.

If you have mailed a paper 2021 CE form or uploaded it inside your Member Self-Service portal and you wonder whether the Fund has received it, you can check the Member Self-Service  “Proof Documents” tab to check the  receipt date. If you completed your 2021 CE obligation using the DCE App you should have received a confirmation email on the date you completed it, or you can check the validity date of your most recently submitted DCE inside the DCE App.

Each year, prior to suspending benefits due to non-receipt of the annual CE form or DCE, the Fund, with the assistance of Staff Pension Committees and Pension Focal Points of member organizations, as well as retiree associations, carries out an extensive follow-up exercise to locate the retirees/beneficiaries unaccounted for and inform them of what is required to prevent the suspension of their benefit payments. By doing so, the Fund seeks to significantly reduce the number of benefit suspensions.

For more information, please visit the Certificate of Entitlement and the Digital Certificate of Entitlement webpages.

LinkedIn Twitter